At Zippy Afro Caribbean Store, we are committed to protecting your privacy and handling your personal data with transparency and care. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information

• Full name
• Email address
• Phone number
• Billing and delivery address

Order Information

• Products purchased
• Payment details (processed securely via third-party providers)

Technical Data

• IP address
• Browser type and device information
• Website usage data (via cookies)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your purchases
• Provide customer support
• Improve our website and services
• Send updates, promotions, or offers (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Payment processors (e.g., card payment providers)
• Delivery and logistics partners
• IT and website service providers

All third parties are required to respect your data and use it only for the intended purpose.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

However, no online system is completely secure, and we encourage users to take precautions when sharing information online.

5. Cookies

Our website uses cookies to:

• Improve your browsing experience
• Understand website traffic and usage
• Remember your preferences

You can control or disable cookies through your browser settings.

6. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your information only for as long as necessary to:

• Fulfill your orders
• Meet legal and accounting requirements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.